Get in Touch With Us
Whether you have a question about one of our casino reviews, spotted something that needs updating, or want to share feedback about your experience with a site we cover, we are here to help. This page explains how to reach the Bitcoin Casinos Australia team and what you can expect from us when you do.
How to Reach Us
Email is the most direct and reliable way to contact us. Every message is read by a real person on our team, and we aim to respond within two working days. Please write to us at [email protected]
To help us get back to you as quickly as possible, briefly describe the nature of your enquiry in your opening lines. That lets us route your message to the right person without delay.
What You Can Contact Us About
There is no wrong reason to get in touch. Below are the most common types of enquiries we receive:
- Questions about our reviews — If something in our coverage of bitcoin casinos, crypto pokies, bonuses or payment methods is unclear, just ask and we will explain.
- Corrections and factual updates — We take accuracy seriously. If you believe something we have published is out of date or incorrect, please let us know. We review every flag we receive and update our content when warranted.
- Casino recommendations and omissions — If you think a bitcoin casino that serves Australian players deserves coverage, or you have first-hand experience that might improve our assessments, we welcome the input.
- Reader feedback and suggestions — Have a topic you would like us to tackle — comparing crypto withdrawal speeds, explaining wagering requirements or reviewing a specific type of bonus? Tell us what would be useful to you.
- Partnership and commercial enquiries — If you represent an operator or a related business and wish to discuss how we work together, please introduce yourself and outline your proposal clearly. Note that commercial relationships do not influence our editorial rankings.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please mention this in your message and we will direct you to appropriate support. Australian players can also contact the National Gambling Helpline on 1800 858 858, which is available 24 hours a day, seven days a week.
What Happens After You Contact Us
When your email arrives, it is read by a member of our editorial or support team — never routed through an automated filter that sends a template in reply. You will receive a response from someone who has actually read what you wrote.
Our standard response window is two working days. During particularly busy periods it may take a little longer, and we appreciate your patience. We will always follow up rather than leave a message unanswered.
A Note on How We Work
Bitcoin Casinos Australia is an independent comparison and review site focused on the Australian market. Our editorial team researches and verifies information about offshore bitcoin and crypto casinos — covering licences, bonus terms, game libraries, crypto payment options and withdrawal conditions — so that Australian adults can make informed decisions before signing up anywhere.
Our rankings are based on editorial assessment. Commission arrangements with casino operators do not determine which sites rank highest or appear on our pages. If you have concerns about a specific review or feel a rating does not reflect your experience, we want to hear about it.
For a broader picture of how we evaluate the sites we cover, or to explore the casinos currently recommended for Australian players, you are welcome to browse our main reviews. We also cover non-GamStop casinos for readers researching that category specifically.
Eligibility Reminder
All content on this site is intended for adults aged 18 and over. The casinos we review are offshore operators and are not regulated by an Australian authority. It is your responsibility to confirm that online gambling is permitted in your state or territory before registering with any site. If you are unsure, please contact us and we will point you to the relevant information.
We Value Honest Feedback
Reader input has a genuine influence on how we develop our content. If a review helped you choose a casino, or if something we published gave you pause, we want to know either way. Honest feedback — including criticism — is what keeps a comparison site useful over time.
Thank you for visiting. We look forward to hearing from you.